Returns & Exchanges

At SPARK PAWS, we want you and your dog to be 100% satisfied with your purchase. If the fit isn't perfect or you've changed your mind, we offer a hassle-free 30-day return and exchange window for all unworn items in original packaging.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once approved, download and print the prepaid shipping label provided through our portal to ensure tracked and secure delivery back to our warehouse.

3

Pack and Ship

Place the items in their original packaging with all tags attached, affix the shipping label to the outside of the box, and drop it off at any authorized carrier location.

4

Receive Refund or Exchange

After our team inspects the returned items, we will process your refund to the original payment method or ship out your new exchange size within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing