Frequently Asked Questions

Everything you need to know about Spark Paws gear.

How do I choose the right size for my dog?

We provide a detailed size chart on every product page. We recommend measuring your dog's chest girth and neck circumference, then choosing the size that offers a bit of wiggle room for comfort.

What is your return and exchange policy?

We offer a 30-day satisfaction guarantee. If the fit isn't perfect or you aren't happy with the style, you can return or exchange items as long as they are in new, unworn condition with tags attached.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the domestic region. International shipping times vary by location, usually ranging from 7-14 business days.

Are your products machine washable?

Most of our hoodies and knitwear are machine washable on a cold, gentle cycle. We recommend air drying to maintain the integrity of the fabric and the vibrancy of the colors.

Do you offer matching human and dog apparel?

Yes! We specialize in 'Walking Sets' and matching human hoodies so you and your pet can coordinate your fashion looks effortlessly.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Afterpay and Klarna.